Privacy Policy

1. Introduction

OrcaMonitor ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our network monitoring and automation platform.

2. Information We Collect

2.1 Personal Information

• Name and email address
• Company name and job title
• Billing information and payment details
• Account credentials

2.2 Technical Information

• IP addresses and device identifiers
• Browser type and version
• Operating system
• Usage data and analytics

2.3 Network Data

• Device configurations and inventory
• Network topology information
• Automation task logs
• Performance metrics

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Process transactions and send related information
• Send administrative information and updates
• Respond to inquiries and offer support
• Monitor and analyze usage patterns
• Improve our platform and develop new features

4. Data Sharing and Disclosure

We may share your information with:

• Service providers who assist in operating our platform
• Business partners with your consent
• Legal authorities when required by law

5. Data Security

We implement industry-standard security measures including:

• End-to-end encryption for data in transit
• AES-256 encryption for data at rest
• Regular security audits and penetration testing
• Multi-factor authentication

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time.

7. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing
• Data portability

8. Contact Us

For privacy-related inquiries, please contact us at privacy@orcamonitor.com