Security

1. Our Security Commitment

At OrcaMonitor, security is our top priority. We implement comprehensive security measures to protect your data and network information.

2. Infrastructure Security

• Data Centers: SOC 2 Type II certified facilities
• Network: DDoS protection and Web Application Firewall
• Redundancy: Multi-region deployment with automatic failover
• Monitoring: 24/7 security monitoring and incident response

3. Data Encryption

• In Transit: TLS 1.3 encryption for all communications
• At Rest: AES-256 encryption for stored data
• Credentials: Secure vault with hardware security modules

4. Access Control

• Multi-factor authentication (MFA)
• Role-based access control (RBAC)
• Single Sign-On (SSO) integration
• Session management and automatic timeouts

5. Compliance & Certifications

• SOC 2 Type II certified
• GDPR compliant
• ISO 27001 aligned
• Regular third-party penetration testing

6. Vulnerability Management

• Regular security audits and assessments
• Automated vulnerability scanning
• Responsible disclosure program
• Timely security patches and updates

7. Incident Response

We maintain a comprehensive incident response plan including:

• 24/7 security monitoring
• Immediate incident escalation procedures
• Customer notification within 72 hours of confirmed breach
• Post-incident analysis and reporting

8. Report a Security Issue

If you discover a security vulnerability, please report it to security@orcamonitor.com